Pow Wow Events products and seminars are available through the following outlets:

• Customer Service at 1300 550 240 (+612 9662 8488 for international callers). For your convenience, representatives are available to assist you from 9.00am - 5.30pm (EST) Monday through Friday. An answering service is available 24 hours a day.
• Corporate Office:
  Pow Wow Events International
  Level 2, 2 Powells Rd
  Brookvale NSW 2100
  Australia
  
  Office hours are 9.00am - 5.30pm (EST) Monday through Friday.

Please select the topic of your inquiry from the list below:
Advice Business Opportunities Pow Wow Events Monthly Newsletter Defective merchandise Events and Seminars International Products	Order Status Returns Shipping Costs Shipping Methods and Times Wholesale Program More Questions?

The focus of Pow Wow Events International is education. We do not offer any specific advice or referrals to professionals or companies. For information regarding any financial advice you may be seeking, you are urged to seek professional assistance.


Thank you for considering Pow Wow Events International for your business opportunity and proposal. Currently, we are not considering any new proposals or opportunities. If you have any questions, you are welcome to send an e-mail to info@powwowevents.com.au


Every quarter, registered subscribers to Pow Wow Events quarterly e-newsletter receive - via email - a new edition of Pow Wow Events ENews. It is packed with news, articles, advance notice of events, tips, and more! To see a sample of a newsletter, click here. To receive Pow Wow Events ENews, simply register as a FREE subscriber today entering your details into the form on the left of this page.


If you have ordered products from Pow Wow Events and have received defective merchandise, please call us at 1300 550 240 today.

Replacement requests take 7-10 business days for processing and shipping.


All our seminars are posted at www.powwowevents.com.au. New events are posted once they are confirmed. For more detailed information regarding events, please click here to visit our website.


Pow Wow Events is able to distribute the products in the webstore to Australia and New Zealand. International orders can be fulfilled for most products, except where distributorship rights are held by another organisation. If you are ordering from our side Australia and New Zealand and we cannot fulfil your order, you will be notified.


Once your order is confirmed, a confirmation e-mail is sent to you. Once the order is shipped, your tracking information is automatically e-mailed to you as well. Once you receive your tracking number, you can visit the carrier's tracking page to track your package. You can also contact the carrier at the phone number shown below.

Australian Air Express (Please have your tracking number available)
Website: http://www.aae.com.au
Phone Number: 13 12 13.


All products purchased from Pow Wow Events must be returned within 30-days from the date of delivery. All products must be complete and in working condition and include all components received. If a package bundle or package special is ordered, the entire package must be returned to qualify for any refund. If products are purchased "a la carte", they can be returned separately.

All orders shipped from Pow Wow Events include a packing slip/tax invoice. At the bottom of each tax invoice, there is a return address that includes all the needed information to return the product. Please use this address to return your product. If you are unable to locate the return address, please contact Customer Service directly at 1300 550 240. You must write your name, shipping address, phone number and your order number on a paper to include inside the box used for your return. To qualify for a refund, ALL of this information must be included.

We urge you to use a traceable service to protect yourself. If the product is lost, a refund cannot be issued. A tracking number will help protect you from a loss. Shipping and handling charges are not refundable. If you are returning a product from outside Australia, you are responsible for customs duties and taxes.


Shipping costs are determined by weight and destination of packages. When ordering online our online-shipping calculator automatically adds up your freight costs. Alternatively, please contact Customer Service directly at 1300 550 240 for a cost estimate.

Purchases made in excess of $AUD 1,000 are shipped free within Australia.


Order usually ship within 7-10 days from the date of order. All orders are sent by courier with the exception of smaller book orders - which will be sent Australia Post.


Pow Wow Events offers an attractive pricing program for people interested in bulk purchases. All products are sold in specific quantities allowing for discounts. For more information and an application for Pow Wow Events Wholesale Program, please call 1300 550 240.


Thank you for taking the time to review the provided topics and information. If you have not found the answer to your question, please click the link below and send us an e-mail.
Submit A Question.